Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-leaks-in-walls-mckinney-tx.ecojohns.com (referred to as “Water Leaks In Walls McKinney TX,” “we,” or “our” in this document). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, handling, and processing of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://water-leaks-in-walls-mckinney-tx.ecojohns.com.
  2. All applications, software, and digital services provided under the Water Leaks In Walls McKinney TX brand.
  3. Interactions between our users and our online platforms, whether through browsing, transactions, or communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process data necessary for your account management and service delivery.

  2. Website Visits: Visiting our websites linked to this policy means you agree to the terms outlined here, and we may collect certain information from your device or browser.

  3. Communications: We communicate with users through various channels, including email newsletters, promotional messages, calls, and SMS texts. By providing your contact details, you consent to receiving these communications, which may include personalized offers and updates.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services. These include:

  1. Account Information: Details required to set up and maintain your account on our platforms, such as usernames, passwords, email addresses, and profile pictures.

  2. Payment Information: Data associated with your payment methods, including cardholder names, credit/debit card numbers, expiration dates, and security codes. We store this data securely in compliance with PCI DSS standards to facilitate transactions.

  3. Financial and Purchase Information: Details related to your financial transactions, order history, and purchase preferences. This information helps us process payments and improve your shopping experience.

  4. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data collected from mobile devices accessing our services.

  5. Location Data: Your geographic location information when you interact with our geolocated services or choose to share it.

  6. Feedback and Reviews: Comments, suggestions, and reviews you provide about our products or services, which help us improve and tailor our offerings.

  7. Social Media Information: If you connect your social media accounts to our services, we may collect data from these platforms, such as your public profile information and friends/followers lists (with your consent).

  8. Product Information: Details about products or services you view, purchase, or interact with on our websites or applications, including product preferences, browsing history, and ratings.

We gather this data through various means, including user input forms, account settings, automated tracking technologies like cookies and web beacons, and third-party service providers.

Cookies

We use cookies to enhance your online experience and provide tailored services:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like login, navigation, and account management.

  2. Preference Cookies: We use these cookies to remember your preferences and settings, such as language selection, display settings, and ad personalization.

  3. Analytics Cookies: Our analytics partners utilize these cookies to collect information about your usage of our site, including pages visited, features used, and referral sources. This data is aggregated and anonymized for analysis purposes only.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary or as required by law:

  1. Account Information: Retained until your account is inactive or closed, unless required for legal compliance or fraud prevention.

  2. Payment Details: Securely stored for transaction history and fraud detection purposes, in accordance with applicable laws (e.g., PCI DSS).

  3. Purchase Records: Kept for order fulfillment, customer service, and accounting purposes, generally up to 7 years after the last purchase.

  4. Analytics Data: Aggregated analytics data is retained for a period of 12 months before being anonymized or deleted.

  5. All Other Personal Data: Erased or anonymized promptly after it serves its intended purpose, unless required by law to retain specific information.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Encryption: All data transmitted and stored is encrypted using industry-standard protocols to protect against unauthorized access.

  2. Secure Third-Party Processing: We engage trusted third-party service providers to process certain functions, ensuring they comply with strict privacy and security standards.

  3. Regular Audits: Our security practices are subject to regular internal audits and updates to address emerging threats.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect or solicit personal information from minors. Parents or legal guardians who believe their child has provided us with personal data should contact us, and we will take the necessary steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you and request a copy of your profile.

  2. Rectification: Ask for corrections or updates if your data contains inaccuracies or incomplete information.

  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data, unless we have legitimate grounds to retain it.

  4. Restriction: Limit our processing of your data under certain circumstances, such as disputing the accuracy of your information.

  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.

  6. Objection: Object to the processing of your data for specific purposes, including marketing or profiling.

  7. Non-Discrimination: Be free from decisions based solely on automated processing of personal data, unless otherwise permitted by law.

To exercise these rights, please contact our privacy team via email at [email protected] or through written correspondence to the address provided below. We will respond to your requests in a timely manner, consistent with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically. We will notify you of any significant changes via email or through a notice on our website.

Contact Information

For any questions, concerns, or data-related requests, please contact us:

Email: [email protected]

Mail: Water Leaks In Walls McKinney TX Privacy Team, 123 Main Street, McKinney, TX 75069, USA